Ambilight Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the Ambilight website and services. By accessing and using our website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.
Intellectual Property
– All content and materials on the Ambilight website, including text, graphics, logos, and software, are protected by intellectual property rights and are the property of Ambilight. You may not use our content for any purpose without our prior written consent.
Use of Services
– You agree to use Ambilight services for lawful and appropriate purposes. You shall not engage in any activity that is illegal, harmful, or violates these Terms.
Return, Refund & Cancellation Policy
Thank You For Shopping With AmbiLight ! We Want To Ensure That You Have A Smooth And Hassle-free Shopping Experience. Please Read Our Return Policy Carefully.
**Return Window:**
– You Have 2 Days From The Date Of Delivery To Request A Return.
**Condition Of Items:**
– All Items Must Be Returned In Their Original Packaging And In Unused, Resalable Condition.
**Returns Process:**
– To Initiate A Return, Please Contact Our Customer Support Team At [customer Support Email/phone].
– We May Require You To Provide Proof Of Purchase, Such As Your Order Number And A Valid Reason For The Return.
**Return Shipping:**
– [customers Are Responsible For Return Shipping Costs, Or Can Return Free Of Cost With Valid Reason]
**Refund Options:**
– Refunds Will Be Issued To Your Original Payment Method.
– Please Allow Up To 7 Business Days For The Refund To Process.
**Exceptions:**
– Some Items Are Not Eligible For Returns: E.g., Final Sale Items, Personalized Products, Or Perishable Goods.
If You Have Any Questions Or Need Assistance With A Return, Please Contact Our Customer Support Team.
**Cancellation:**
– If You Want To Cancel Any Of Your Order Please Contact Support Team Before The Despatch Of Order.
Shipping Terms
- Shipping Methods and Costs:
1.1 We offer the following shipping methods:
- Standard Shipping
- Expedited Shipping
- Express Shipping
1.2 Shipping costs are calculated based on the selected shipping method and the destination. Free shipping is available for orders exceeding a specified minimum amount, as indicated during the checkout process.
- Shipping Destinations:
2.1 We currently ship within INDIA Only. For international shipments You Have to Contact Us To Our Support Team on WhatsApp & Instagram, please note that additional customs duties, taxes, and fees may apply, and customers are responsible for these charges.
- Estimated Delivery Times:
3.1 The estimated delivery times vary depending on the selected shipping method and the destination. These are approximate times and may be subject to factors beyond our control.
- Order Processing Time:
4.1 Orders are typically processed within 2 business days. Please note that processing times may vary during peak seasons.
- Order Tracking:
5.1 Customers will receive an order confirmation email with tracking information once their order has been shipped. This allows customers to monitor the status and location of their shipments.
- Shipping Partners:
6.1 We work with reputable shipping carriers, including DelhiVery, Ecom Express and BlueDart. Our shipping partners are selected to ensure reliable and timely delivery.
- Shipping Restrictions:
7.1 Certain products may be subject to shipping restrictions based on regional laws and regulations. Customers are responsible for being aware of and complying with these restrictions.
- Failed Delivery Attempts:
8.1 If a delivery attempt is unsuccessful, our shipping partner may leave a notice, and customers are responsible for arranging a re-delivery or pick-up as per the instructions provided.
- Returns and Exchanges:
9.1 Please refer to our Return Policy for information on returns and exchanges related to shipping. Customers are responsible for return shipping costs unless otherwise specified.
- Lost or Damaged Items:
10.1 In the event of lost or damaged items during shipping, customers should Contact customer support/ contact page for assistance. We will work with our shipping partners to resolve the issue.
- Force Majeure:
11.1 We are not liable for delays in shipping or non-performance due to circumstances beyond our control, such as natural disasters, acts of war, or other force majeure events.
- Communication:
12.1 Customers will receive email notifications for order confirmation, shipping confirmation, and any significant delays. It is the customer’s responsibility to provide accurate contact information.
- Contact Information:
13.1 For any questions or concerns related to shipping, please contact our customer support team at WhatsApp or Instagtam
User Accounts
– You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Privacy Policy
– Our Privacy Policy outlines how we collect, use, and protect your data. By using our services, you consent to our data practices as described in the Privacy Policy.
Limitation of Liability
– Ambilight is not liable for any direct, indirect, consequential, or incidental damages, including but not limited to loss of data or profits, arising from your use of our website or services.
Termination
– Ambilight reserves the right to terminate or suspend your access to our services at our discretion, without notice, for any violation of these Terms.
Links to Third-Party Websites
– Our website may contain links to third-party websites. Ambilight is not responsible for the content, privacy practices, or services of these external websites.
Changes to Terms
– Ambilight may update these Terms at any time. You are responsible for reviewing the Terms periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
Governing Law
– These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
Contact Information
– If you have questions or concerns about these Terms, please contact us at [contact email/phone number].
By using Ambilight’s services, you acknowledge that you have read and agree to these Terms and Conditions. These Terms constitute the entire agreement between you and Ambilight regarding your use of our services.